Privacy policy

By accessing the Website, the user accepts this Privacy Policy and guarantees to be over 18 years of age or to be between 14 and 18 years of age and to have the consent of his parents or legal guardians and that the personal data he provides are accurate, true and his own, undertaking to inform Lola Guarch of changes to the information provided so that we can rectify your data in our file and provide you with the best possible service.

Users who access the Website are informed that, regardless of their nationality or country of access, their personal data collected during the use of the Website, including their IP address, will be included in files registered in the General Register of the Spanish Data Protection Agency, under the responsibility of María Dolores Asencio Guarch (hereinafter, Lola Guarch), owner of the Website, in order to effectively manage the use of the Website by users, process orders for products and provide and facilitate the services and information requested by users.

You can exercise your rights of access, rectification, cancellation and opposition to the processing of your personal data by sending an e-mail to maguarch@gmail.com accompanied by a copy of your ID card or equivalent document and specifying your request.

Collection of orders by person other than the buyer

For those cases where the person notified in the order form as the consignee of the shipment is not the purchasing user himself, the user guarantees to have informed Lola Guarch the data of the recipient with the recipient's prior consent for the purpose of order management and delivery.

If the order is picked up at the office of the courier company by an authorized person, the user guarantees to have informed the authorized person in advance of the assignment of his name, surname and Lola Guarch to deliver the order, and that you will be asked for an ID or equivalent document in order to verify the authenticity of your authorization and deliver the corresponding order to you for the user's complete security.

Use of cookies

The user is informed that the Website uses cookies or activity files that, hosted on his computer or navigation device, are used to facilitate and speed up navigation through the Website, as well as to carry out statistical and anonymous studies on the number of regular visitors, preferences of visitors for some pages over others within the same Website, etc. If the user does not wish cookies to be stored on his navigation device, he can deactivate and/or delete them by following the instructions of the browser used.

What is Google Analytics

In order to know how many visits the website receives, where this and other series of navigation data come from, we use the tool Google Analytics, a web analytics service provided by Google, Inc. , a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”) that uses cookies, which are text files placed on your computer. The information generated by the cookie about the use of the Website (including the IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking Website usage, compiling Website activity reports and providing other services related to Website activity and Internet use. Google may transfer such information to third parties when required to do so by law, or when such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can object to the processing of data or information by refusing the use of cookies by selecting the appropriate settings in your browser, however, you should be aware that if you do so you may not be able to use the full functionality of this Website. By using this Website, the user consents to the processing of this information by Google in the manner and for the purposes indicated.

Put me on hold

The user agrees that all his personal data will be transferred in full to Aplazame from the moment the user has started to contract the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties who would have to access the files for the successful completion of the contract.